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Privacy Policy

SCCS4Kids Privacy Policy
Last Updated on 02/14/25. This privacy policy is effective immediately.
Purpose
The purpose of this policy is to ensure that all information collected from our clients are protected and treated as private and confidential by South Coast Community Services (SCCS). This policy also describes the types of information we may collect from our clients.
Policy

SCCS respects the privacy of all our clients and prospective clients. Security is a top priority as a HIPAA compliant agency and HITRUST certified. The Protected Health Information (PHI) and Personal Identifiable Information (PII) and are protected through compliance with all our policies on confidentiality of information. This policy describes the types of information we may collect and our practices for collecting, using, maintaining, protecting and disclosing information.

This policy does not apply to information collected by any other parties and their means even if they purport to be representing SCCS.

All clients and/ or their legal representatives are expected to carefully read and understand this policy and our practices which are published on the SCCS website at www.sccs4kids.org. For any clarification, it is expected that the client or any of the legal representatives approach a member of clinical management to discuss any aspect of the policies and practices. For potential clients, questions or comment about this privacy policy and our privacy practices, SCCS may be contacted at ‘Contact Us link’ on our website or call (877) 527-7227.

Clients and/or legal representatives are expected to check the privacy policy periodically on the website for updates. Any changes posted on the website is deemed to be accepted if no request for clarifications are brought up.

Minors
Minors may be represented by their legal guardian/representatives when seeking clarification or information regarding our services.
Information We Collect About Our Clients

We collect several types of information from and about our clients, including information:

  • by which clients may be personally identified, such as name, postal address, e-mail address, telephone number;
  • that is about clients but individually does not identify clients, and/or
  • we collect directly from our clients;
Information Provided to Us

The information collected through the SCCS website may include:

  • information provided by clients through forms that have been completed on our website; This includes information provided to us, while inquiring regarding our services or requesting further services;
  • more information when a problem is reported on our website;
  • responses to surveys that we might ask the client to complete for research purposes;
  • details of transactions carried out through our website;
  • queries on our website;
How We Use Our Clients’ Personal and Health Information

We use information that we collect or provided to us by our clients, including any personal information:

  • to provide information about our services that are requested from us;
  • to identify the program in which the client may be qualified for treatment;
  • to identify the staff who may have the expertise under which the client may be seeking help;
  • to allow clients to participate in interactive features on our website;
Disclosure of Information

We may use and disclose protected health information when required by Federal, State, or local law. For example, the secretary of the Department of Health and Human Services (DHHS) may review our compliance efforts which may include seeing a client’s PHI.

Only relevant personal and private health information may be disclosed to those part of the treatment team, for continuity of treatment and under a covered entity.

We may also disclose personal information to comply with any court order or any legal process, including responding to any government or regulatory request. PII and/or limited and necessary PHI may be released in accordance with provisions specified in our Notice of Privacy Practices. Payers will have the right to request for the client’s relevant information to enforce or apply our terms of use and other agreements, including for billing and collection purposes.

Accessing and Correcting Client Information
Clients may send us an e-mail via our contact link to request access to, correct or delete any personal information that have been provided to us by the client or the legal representative. Once enrolled in any of our programs at SCCS, we cannot delete personal information. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
California Health Care Privacy Law
Under the California Confidentiality of Medical Information Act (CMIA), patient medical records may not be disclosed without authorization unless disclosure is required for litigation or is required to communicate important medical information to other healthcare providers, insurers, and other interested parties.
Changes to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our clients’ personal information, we will send out a notification by electronic mail to the e-mail address specified in the client’s record and/or through a notice on the website. The date the privacy policy was last revised is identified at the top of the page. Clients are responsible for ensuring we have an up-to-date active and deliverable e-mail address. Clients or their legal representatives are expected to periodically visit our website to check for any changes.
Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact via our Contact Us link. For existing clients, the assigned or Managing Clinician may be contacted for any clarification.

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